Dennys Restaurant - Ruined Mother's Day Breakfast - Hostess
Mother's day 2016 started off wonderful until we decided to order carryout from the Denny's at 10445 Atlantic Blvd.Jacksonville FL 32225.
The poor customer service can be reached at (904)928-0169. Order was called in at 11:20a.m. my wife was told 35-40 minutes. An hour and 15 minutes later still no food.
I called my wife and said I was leaving. We will eat at IHOP. Then the service manager pops up trying to take care of me. A joke.
You get one shot at customer service and we have given 3 years. We have struggled with their service for 3 years now and this just ended our business permanently (for this location). The other Denny's are so efficient and customer service oriented. Of course they have there issues, but wow.
The host get over whelmed and all friendliness gets put on hold. They just don't like their jobs. I have made complaints in the past and it must have fallen on deaf ears. *** Denny's for not doing better!
It's one location that serves many and I'm not alone in my complaints. I guess I should not have any expectations when I spend my hard earned money.
Your employees could never work for my company.You're fired!
More Review Details
|Discounts and Special Offers|
|Product or Service Quality|
|Quality of Food|
|Diversity of Products or Services|
|Value for money|
What I liked
- Food is good
- Great cooks
What I disliked
- Hostess is incompetent
- Hostess is having a mental breakdown
- Hostess does not need contact with public
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