Unclaimed
Dennys Restaurant Reviews
18.3K
CLAIMED LOSSES
1.3K
TOTAL REVIEWS
77.3K
PAGE VIEWS
2
ISSUES RESOLVED
Dennys Restaurant Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo food and no refund
I placed an online order and when i went to pick up my food 30 minutes later I was advised that the cook had walked out and it would be a while! I have made contact with Management on 2 different occasions and my money for the food I never received has yet to be refunded! I was told that I would receive a call back and never did. Ill just not waste my time calling again or ever returning to that location or maybe dennys in general.
User's recommendation: Do not go to the dennys on louetta rd in TX.
ID
Location
Houston, Texas
Cons
- No food
Loss
$46
Preferred solution
Full refund
New Reviewer
Tanya was our server and she has restored my faith in Denny's! She is the best thing to happen to Denny's bar since video gambling! I hope she stays there for a long time and she should get a raise!
They were absolutely packed and she was the only server running the bar and tables and she was a rock star she got it done and even found time to get me a refill without me asking.
User's recommendation: Go when Tanya is working!
ID
Location
Ontario, Oregon
A drop in the quality of a menu item
Have yet to have my call returned. The moon over my hammy product is wildly erratic from one shop to another. Some use overly salted ham. Apparently eggs are powder. Also, it's time to get all the cooks to present us with a uniform product. Bread is often under toasted with no butter on top. Eggs are often disagreeable fluffy & ham rolled, cigar- like. Good recipe has been trashed.
User's recommendation: Stay away from moon over my hammy.
ID
Location
Apopka, Florida
New Reviewer
Store wont anwser phone i have ordered online
After ordering online it gave 0830 for time of pick up and for me to call location. I called the location once but they say they do not have an order for me, and I have a receipt of the transaction and it shows on my Bank app. Now the store won't answer the phone.
User's recommendation: Never request curbside and pay when you get there.
ID
Pros
- Service other than one is great
Cons
- Waited for an hour
Loss
$35
Preferred solution
Full refund
New Reviewer
Missing items
Paid extra for bacon, but didn't receive it on to go order. Pretty simple, why are you making me type more than I need to
ID
Location
City Of Saint Peters, Missouri
Loss
$3
Preferred solution
They doing it. Refund to me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerClosed Location
I made an online order on June 16th, 2022 and when it was time to pick up the order the location was closed. My bank account was still charged for the order. I need this rectified immediately.
ID
Service
Dennys Restaurant Customer Care
Cons
- Closed
Loss
$18
Preferred solution
Full refund
Discount denied
I've still not tried to use my discounts at your restaurant as I'm afraid to look to see if I have any cause if I look they'll cancel out B4 I get to use them
ID
Location
Chicago, Illinois
Pros
- Good service and food
New Reviewer
Please bring back Spaghetti and meatball meal back to Dennnys
Complaint: Dennys has taken out of their menu the Spaghetti and meat ball meal. Please Resolve-Please bring back the Spaghetti and meatball meal Thank you, Lana
ID
Location
Santa Clara, California
Preferred solution
Deliver product or service ordered
Receive food cold. Only two customers in store at the time dining. I believe my server was new. Co Worker would not help him. Said experience
Ordered my food again it was only two customers in the store myself and another one. Food was waiting in the back while I sat there waiting for my server to bring it to me. My service new appears to be. Co Worker would not help him when he asked for help several times.
User's recommendation: Serve hot food.
ID
Location
Baltimore, Maryland
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This store is never open past 10 pm.
This store is never open past 10 pm. According to the website it opens at 6 am not. And is open till midnight. This is False advertising and misleading information to the public.
User's recommendation: Come in from noon to 6 pm.
ID
Location
Louisville, Kentucky
New Reviewer
I visited Denny´s at 1601 IH35 N, Austin, TX 78702, the past may 18th and it was very disgusting, me and my 2 friends arrive to the restaurante at noon and it was 2 ladies very skruffy and with a very bad image in their faces, boyh of them saw us enter and they just...
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ID
Location
Austin, Texas
Pros
- Food
Cons
- Service
Preferred solution
Apology
Your rewards wasn’t working
We could not click on the coupon code so we paid for the kids meal. The manager swore he couldnt help us but theres no way he couldnt offer some discount to us.
ID
Location
El Centro, California
Pros
- Good service and food
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
We visited restaurant #8611 in Perrysburg, Ohio. Upon our arrival {party of 4} we were told that it would be a 20minute wait to be seated. They only had one cook and one server. We decided to wait. After being seated we placed our drink and food orders. Our server...
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ID
Location
Gibsonburg, Ohio
Preferred solution
REWARD your good employee!!!
Complaint about general manager
Your Los Banos location needs new management. At that's No if's , ands or buts. When you have more than 1/2 of your restaurant empty and most of those tables are dirty and 30 people waiting up to 1 hrs 40min to sit and get told the kitchen is backed up from phone orders. Shut down the damn phone orders.. Thank for this email I forgot to tell my story on Facebook.
User's recommendation: Don't go to Dennys unless there's new management or especially new ownership.
ID
Location
Los Banos, California
New Reviewer
I am upset and mad that i have not received my money back
on 5/7/22 i order a mothers day meal and i pick it up yet i was charged $11.99 for a gratuity fee i went to pick up and still i was charge for this as i order thur the on-line so i could just pick up due to the fact i knew u might be bussiness. Now that i have not receive my $11.99 back to this day 05/14/22 i will report it to the better business bureau i feel that u should return my $11.99 plus at least 10 per cent for my agony that i had to re write another complaint. ( Harron651@***.com ) my e-mail address. Virginia Marron
ID
Loss
$12
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I am not a customer ,but now a former employee. I worked at the Denny's in Abilene Texas 9361, I believe is the store number . On overland trail I had been with this store for approx. 2 years I'm a excellent employee. No customer complaints, great work ethics . Always...
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ID
Location
Abilene, Texas
Loss
$3000
Preferred solution
Rehired
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Dennys Restaurant
First of all if she is under 18 she should not be working after 10 pm. It is not that the girl cannot handle it.
It is she is not allowed to work after hours by law. You have a habit of bashing your coworkers.
Why should they rehire you. You will just be bashing them again.