I an My Wife and Family and My Daughters Boy Friend we to Denny's for dinner. The Bill was over $60.00 for the 5 of us.
Well it took over 30 minutes for our food to come out, The Denny's personnel stated Oh sorry for the delay one of our cooks left early. That was no problem, it was when I checked out, I went to the register and showed my United States Marine Crop ID and then I gave the cashier my Check and then The 20% off coupon. They said oh no we can only take 1 coupon only, I said wait I only have one coupon, My Military is Military discount only it is not a coupon. They said yes it is a coupon.
I said I fought for your freedom and My Military ID is a Military ID and not a coupon. Let me tell you I had customers getting up from their tables coming up to the register and Cancelling their food orders and they are taking this up with the News Media. How dare you do a Veteran this way. On the coupon it does not say I can not use my Military ID along with a COUPON.
IT SAY ONE COUPON PER TABLE, PER VISIT Not Valid with any other coupon or Promotional Offers. NO WHERE DOES IT SAY I CAN NOT USE MY MILITARY ID. There is going to be a BIG DEAL GOING ON HERE from the way I was treated at this DENNY'S. Tonight the customers that heard and came up to the register is reporting this incident to the media, and I will also, I was really surprised at Denny's.
I can't believe this is the way that you treat Ex Military, and current Military this way. Boy My Daughters Boy Friend just flew in from Chicago and we went to Denny's. He said he will not be going to that Denny's again, Now he is here from Chicago for 3 days only to visit my Daughter, What an amazing experience it was. Well this was a wonderful evening, and I was so mistreated and Humiliated at your store # 8560.
Thank you for your time in this matter. Larry Pearson email@example.com
Product or Service Mentioned: Dennys Restaurant Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $60.
Preferred solution: Let the company propose a solution.
I didn't like: Horrible customer service, Poor experience paying bill, Had to wait till someone came to front to cash us out, Waited for an hour.