I just came from Denny's in Kunia, Oahu, Hawaii and I informed and showed my AARP card but she ignored me and didn't give me my discount for 2 meals totalling $38.
They said they can't do after the fact. No apology from easier/waitress or manager who was not even courteous enough to acknowledge me. He just went about his business as he stood there.
This really ruined Veterans day for my husband and I.
What can you do about this? We lost at least $5.00 in discount.
For the very first time I am more than perturbed...NO APOLOGIES whatsoever just, "we cannot override the sale."
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of dennys restaurant manager. Dennys Restaurant needs to read this review and look into the issue (if any) according to poster's claims.