Contact Dennys Restaurant Customer Service
How to Reach a Person at Dennys Restaurant
Verified Contact Information
Toll-Free Number:
-
1-800-733-6697
Customer Service:
-
1-888-631-5095Gift Card
Investors/ Franchising:
-
1-877-784-7167
Dennys Restaurant Emails:
Accessibility
Customer Service
Gift Card
Investors/ Franchising
Dennys Restaurant Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Dennys Restaurant Phone Number
1 (800) 733-6697
Average Hold Time
00:06:52
Average Calls duration
3 minutes
Most Popular Dennys Restaurant Email Address
guest_call_tracking@dennys.com
Dennys Restaurant Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
View full overview ›
Dennys Restaurant Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Dennys Restaurant Phone Number | 1 (800) 733-6697 |
| Average Hold Time | 00:06:52 |
| Average Calls duration | 3 minutes |
| Most Popular Dennys Restaurant Email Address | guest_call_tracking@dennys.com |
| Dennys Restaurant Live Agent Availability | 8% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Dennys Restaurant Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 76% phone, 24% email |
| Common Reasons for Contact | Staff, product/ service and refund |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Dennys Restaurant | First and last name, phone number or nothing |
Call Volume by Day
Contact Information
Dennys Restaurant Website:
Dennys Restaurant Help Center:
Corporate Office Address:
Denny's Inc.
203 East Main Street
Spartanburg,
South Carolina
29319
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 7:00pm
Summary of Dennys Restaurant Customer Service Calls
851
TOTAL
CALLS
CALLS
02:51
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dennys Restaurant?
Staff Question:
- “SERVICE ISSUES”
- “Manager with open wounds on his hand touching everything and silverware”
- “No service tell me 45 min to seat in the bar and it was open”
Product/ Service Question:
- “Uncooked and dirty food”
- “Battery setting problem”
- “Can't get food”
Refund Question:
- “Refund”
- “Refund on order /complaint”
- “Because I need a refund y'all took my money you're all good restaurants close so now I am broke have no money and no food this is a bunch of bull I want my money back right now so I can eat ***”
Payments and Charges Question:
- “My friends are being held captive at Beach and Garden Grove Denny’s. They didn’t have enough funds to pay for their to go order, but they have enough funds to pay the bill to go, but they didn’t have the plants that they said we will take it th”
- “Credit refund”
- “Discount”
Employment Question:
- “To get my paystub”
- “Where my w2 form”
- “Paycheck”
Shipping and Delivery Question:
- “Didn't receive my full payment/paycheck”
- “The front door smashed my small toe, location Culebra and 410 San Antonio tx”
- “Had ordered online when ordered was delivered it was not correct call back to have order be made and keep getting hung up on it's in Albuquerque New Mexico with the addresses on San Mateo”
Request for Information Question:
- “To ask a question”
- “Complain about my husband getting sick from eating at a local dennys in Hallandale flirida”
- “Can't contact the Houston southmore store”
Account Question:
- “My birthday reward”
- “Password problem”
- “Can't get a bar code for a free B-day slam at my local”
Website/ Application Question:
- “Application”
- “Store wont anwser phone cant order online”
- “Order not complete... You have website able to order but closed when people arrived ... I never got my food ... Please refund my money ...please update your app and stop malking things complicated”
Cards Question:
- “Expired card”
- “Credit card transactions”
- “Does the Emeryville location except EBT Cards”
Activation/ Cancellation Question:
- “Canceling order”
- “Need to cancel order husband is pissed he went to dennys to pick up order and they said they didn't have it til now after we received confirmation of receipt”
Return/ Replace Question:
- “You need to change your country gravy back to your old vendor because the country gravy now is wsy to SALTY!!!”
- “Wont return item”
Other Question:
- “Birthday breakfast”
- “Dis guest”
- “I want to report an incident to happen around 7:15 p.m. today.”
Compare Dennys Restaurant Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Dennys Restaurant