Dennys Restaurant Contact Information

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Summary of Dennys Restaurant Customer Service Calls

228 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:37 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Dennys Restaurant to Ask about:

Staff:

  • “Bad customer service from mgr on duty”
  • “Complaint about services and attitude”
  • “Poor service, food came out cold, hour wait after calling in”

Request for Information:

  • “Complain about a manager and a incident where all my family got kicked out including kids for just asking for the manager for not having almost everything we were trying to order. We are a Hispanic family as we were leaving he was laughing...”
  • “To complain about a store in Lexington Ky”
  • “Questions about my last check”

Employment:

  • “W2”
  • “My W-2 form has the SSN and i need that fix”
  • “I'd like to get my w2 form because I moved”

Payments and Charges:

  • “Overcharged and attitude from manager”
  • “Was overcharged for food i didnt recieve at store #8568”
  • “Complaint department who ever is in charge of the Denny s in Gatlinburg they need to come and pay them a visit because they are not doing a good job because they are the place bad bugs in drinks and food and dirty”

Refund:

  • “Refund”

Shipping and Delivery:

  • “Trying to get the hire date and the date that I left Denny's”
  • “I did not receive the bacon i ordered and this was a takeout order and she tild me they put it in the bag wben was bot abd i was bazicalkt told i was lying”

Product/ Service:

  • “Poor quality of food”

Return/ Replace:

  • “Wont return item”

Website/ Application:

  • “I called yesterday about my application the lady said I don't View application at this like night so I said okay I will call back tomorrow morning so I'll call today and I said my name is Sheila”

Other:

  • “Employee”
  • “Unsafte condition”
  • “Employee payroll”

Dennys Restaurant Rating Stats

2.2 out of 5 stars
based on 453 reviews
See all 1084 reviews

Rating stats

  1. 150 reviews
  2. 145 reviews
  3. 108 reviews
  4. 28 reviews
  5. 22 reviews

About Dennys Restaurant

Top 5 Dennys Restaurant Services

Manager, Customer Care, Waiter, Sanitary Conditions, Cook

Top 5 Dennys Restaurant Products

Coffee, Eggs, Pancake, Salad, Sandwich

Top 5 Likes about Dennys Restaurant

Food, Service, Zilch, Staff, Good service

Top 5 Dislikes about Dennys Restaurant

Horrible customer service, Worst service ever received, Food customer service, Service, Extreme delay in food delivery

Summary

Denny’s is a large family restaurant chain. It was founded by Harold Butler and Richard Jezak in 1953. Its headquarters is based in Spartanburg, South Carolina, United States. Denny’s is also known as Denny’s Diner. Denny’s menu primarily includes burgers, sandwiches, appetizers, desserts, and salads. Featured dishes are: Bacon Gouda Burger, Honey Jalapeno Bacon Sriracha Burger, Bacon Avocado Cheeseburger, Cake Butter Milk Shake, and Double Berry Banana Pancake Breakfast. The company offers gift cards for any denomination up to US $100. Denny’s operates more than 1500 restaurants in the United States, Canada, El Salvador, Costa Rica, Japan, and other countries. Denny’s does not close on holidays and nights.

Dennys Restaurant reviews and complaints

Dennys Restaurant is ranked 122 out of 1369 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

MasterCard

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Dennys Restaurant Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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