Contact Dennys Restaurant Customer Service
Dennys Restaurant Phone Numbers and Emails
Toll-Free Number:
-
(800) 733-6697
Dennys Restaurant Emails:
Contact Information
Dennys Restaurant Website:
Dennys Restaurant Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 7:00pm
Dennys Restaurant Customer Service Reviews
Never have I experienced as much terrible service as I have today. I am highly unsatisfied with my visit this morning at Dennys starting with one I got to Dennys and there was a huge line with nobody at the front to reception.
I waited 40 minutes before anybody could even get helped so I started doing an online order. I leave and come back because my abscess. My order is ready I get there. It takes another 30 minutes for somebody to help me, then I finally get help and they tell me my order is not ready yet.
I wait another 20 minutes and then they finally give me my food.
I go to my truck I drive home I check Im missing one of my breakfast I called and the lady says that Im wrong that she put all the food in there which she did. I was missing one Santa Fe skillet And she still got an attitude with me and was like what what what do you want what What what do you want us to do to help so I told her I want my other order and then she finally agrees to wait but this customer service is awful.
Oh and also i called about 20 times and nobody answers and i would see the employees walk past the phone like nothing.
This was an order for take-out. The food was very over- priced, not prepared as requested, and was not even fully cooked!
Our entire order was absolutely INEDIBLE! We were extremely disappointed. Called the manager who promised an immediate refund. Many phone calls, and ten days later...NO REFUND HAS BEEN PROCESSED!
The food is not fit to eat, and Customer Service has been terrible from the minute the order was placed. If given the option, I'd rate Denny's all 0's.
Instead, will never be back, not recommend them, and offer our public rating as written here. An unacceptable experience, indeed!
How Good is Dennys Restaurant's Customer Service?
Summary of Dennys Restaurant Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dennys Restaurant?
Staff Question:
- “Complaint about services and attitude”
- “My friend and I ate at Denny's on 9/12/23 and the service was the worst I have ever experienced in a restaurant. They're was 1 other table besides ours and it took close to 15 minutes before we were waited on and at least 20 minutes to get our food”
- “Rude service nothing offered for extreme temperatures”
Refund Question:
- “Refund on order /complaint”
- “Unresolved Issue With Pending Refund Credit”
- “Need a refund”
Product/ Service Question:
- “Food missing from our restaurant order”
- “To order breakfast food”
- “Complaint about food and service”
Payments and Charges Question:
- “Birthday coupon”
- “Birthday coupon didn't arrive”
- “Was charged twice”
Employment Question:
- “W2”
- “My paycheck”
- “I'd like to get my w2 form because I moved”
Request for Information Question:
- “I need to report a complaint about an employee”
- “Request my food or refund”
- “Because I have spent 2 hours looking for your coupon. As ghe 20% is a fake as we'll probably this is”
Shipping and Delivery Question:
- “Failed delivery”
- “Missing items”
- “So upset i been waiting almiost 2 houtd snd still havent got our food been here since 12am now its going on 2am”
Website/ Application Question:
- “Application”
- “Store wont anwser phone cant order online”
- “Order not complete... You have website able to order but closed when people arrived ... I never got my food ... Please refund my money ...please update your app and stop malking things complicated”
Account Question:
- “Can't log into app”
- “Clock in password”
- “Check balance”
Activation/ Cancellation Question:
- “Canceling order”
- “Need to cancel order husband is pissed he went to dennys to pick up order and they said they didn't have it til now after we received confirmation of receipt”
Cards Question:
- “Does the Emeryville location except EBT Cards”
- “Waitress gave herself another tip using my card”
Return/ Replace Question:
- “Wont return item”
Other Question:
- “Trying to get ahold of HR”
- “Astronomical clocks”
- “I need to contact hr because I am owed 3 weeks of pay from Denny's in Scottsdale boss named Christine”
About
Denny’s is a large family restaurant chain. It was founded by Harold Butler and Richard Jezak in 1953. Its headquarters is based in Spartanburg, South Carolina, United States. Denny’s is also known as Denny’s Diner. Denny’s menu primarily includes burgers, sandwiches, appetizers, desserts, and salads. Featured dishes are: Bacon Gouda Burger, Honey Jalapeno Bacon Sriracha Burger, Bacon Avocado Cheeseburger, Cake Butter Milk Shake, and Double Berry Banana Pancake Breakfast. The company offers gift cards for any denomination up to US $100. Denny’s operates more than 1500 restaurants in the United States, Canada, El Salvador, Costa Rica, Japan, and other countries. Denny’s does not close on holidays and nights.
Dennys Restaurant is ranked 223 out of 2216 in Cafes, Restaurants and Bars category
USA
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