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Summary of Dennys Restaurant Customer Service Calls

206 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
02:40 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Dennys Restaurant to Ask about:

Staff:

  • “Complaint about services and attitude”
  • “Poor service, food came out cold, hour wait after calling in”
  • “Bad customer service from mgr on duty”

Employment:

  • “W2”
  • “My W-2 form has the SSN and i need that fix”
  • “I'd like to get my w2 form because I moved”

Refund:

  • “Refund”

Product/ Service quality:

  • “Poor quality of food”

Payments and Charges:

  • “Was overcharged for food i didnt recieve at store #8568”

Return/ Replace:

  • “Wont return item”

Other:

  • “Employee payroll”
  • “Trying to get the hire date and the date that I left Denny's”
  • “Raw food and no manager on site”

About Dennys Restaurant

Top 5 Dennys Restaurant Services

Manager, Customer Care, Waiter, Sanitary Conditions, Cook

Top 5 Dennys Restaurant Products

Coffee, Eggs, Pancake, Sandwich, Salad

Top 5 Likes about Dennys Restaurant

Food, Service, Zilch, Staff, Good service

Top 5 Dislikes about Dennys Restaurant

Horrible customer service, Worst service ever received, Food customer service, Service, Extreme delay in food delivery

Summary

Denny’s is a large family restaurant chain. It was founded by Harold Butler and Richard Jezak in 1953. Its headquarters is based in Spartanburg, South Carolina, United States. Denny’s is also known as Denny’s Diner. Denny’s menu primarily includes burgers, sandwiches, appetizers, desserts, and salads. Featured dishes are: Bacon Gouda Burger, Honey Jalapeno Bacon Sriracha Burger, Bacon Avocado Cheeseburger, Cake Butter Milk Shake, and Double Berry Banana Pancake Breakfast. The company offers gift cards for any denomination up to US $100. Denny’s operates more than 1500 restaurants in the United States, Canada, El Salvador, Costa Rica, Japan, and other countries. Denny’s does not close on holidays and nights.

Dennys Restaurant reviews and complaints

Dennys Restaurant is ranked 125 out of 1281 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

MasterCard

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Dennys Restaurant Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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