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1.6

I went to dennys in tujunga and had a VERY rude experience. I asked for assistance after waiting for 30 minutes.

The waiters name is ricardo , I asked him if he can take my order ,he glanced at my mother which upon appearance, could be mistaken for a different type of person due to scars on face from an accident which an explosion had burned her face. He told me that he was unable to take my order and if we wanted our order taken we can wait another 30 minutes and maybe he would be able to then. I asked him if it would be better to leave and place my order via telephone and he told me that he was not going to answer the phone. I asked for an explanation and again he glanced at my mother and rudely ignored me and walked away.

I have been a customer of this Denny's restaurant for over ten years and have never had such a rude experience in my life. The restaurant had only 6 tables occupied so I do not see how it was too busy to take our order.

Our order was a to go order by the way so it would have took 2 minutes to take, we would have left and returned 15 minutes later to pick it up like we do every time we order food from Denny's which is at least twice a week. I was very offended and in writing a bad review every where that I possibly can , I'm telling all of my friends, I'm posting this on Facebook Twitter, Instagram, Snapchat etc. And I'm going to continue researching ways to report my bad experience at Denny's with Ricardo.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: Los Angeles, California

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Guest

Never can imagine that happening at this Denny's. These are the nicest crew around.

Either this is a false review or someone new was there and hopefully got fired soon. Anyway, the Denny's is now sadly closed so whoever wrote the bad review got their satisfaction.

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